Denis Novicov

I have over 20 years of experience in various fields, including management, logistics, and retail. My professional journey began as a photographer, and then I moved into leadership and coordination roles, where I managed teams, logistics, and sales. I have extensive experience working in hybrid environments, successfully combining office tasks with fieldwork.
Work Experience
QA Engineer
In this role, I was responsible for software quality assurance, developing and implementing testing strategies to create stable and reliable applications. My goal was to automate processes, improve testing performance, and contribute to the creation of a high-quality product.
- Developed and automated tests using:Java,Python,TestNG.
- Performed API testing using: Postman и SoapUI.
- I wrote SQL queries to validate data in the database.
- I integrated testing into CI/CD pipelines with: GitHub Actions.
Coordinator
In this role, I coordinated the team’s work, ensuring the efficient completion of tasks and process optimization to achieve the best results. My goal was to improve team productivity, meet deadlines, and maintain high-quality work.
- I led task distribution and monitored their completion, ensuring deadlines were met.
- I optimized internal processes to increase team efficiency.
- I facilitated communication between teams to ensure tasks were completed within the specified requirements.
- I developed strategies to enhance employee efficiency and motivation.
- I analyzed performance results and implemented changes to improve the process and enhance product quality.
Manager
In this role, I was responsible for strategic management of the website and coordinating all processes aimed at improving the customer experience, optimizing business operations, and enhancing user interaction efficiency. My task was to create a harmonious ecosystem that combined effective website promotion, thoughtful marketing strategies, and high-quality customer service.
- I developed and implemented website promotion strategies aimed at attracting and retaining customers.
- I optimized business processes, including product and service delivery, with a focus on improving speed and service quality.
- I analyzed user behavior on the website and implemented changes to improve usability and customer satisfaction.
- I developed strategies to increase customer loyalty by using personalized offers and service improvements.